To maintain a database of 25 or 50 franchisees is probably a manageable task for most franchisors.  Updating contact information, staying abreast of new   franchise openings, maintaining current status notes on each franchisee, and remaining current on royalty collections, would be time consuming, but manageable.  Furthermore, staying on top of each franchise sales transaction and where it is in the sales process in order to comply with Federal Trade Commission regulations would most likely be possible as well.  However, when the franchise total tops 100, 500, 1000 or more then the job of managing that level of franchisees becomes much more complex.  For example, the ability to know without a doubt that the franchise sales process is being closely followed while staying legally compliant, or being able to accurately maintain current information on all franchisees, or feeling confident that all royalties are being accounted for and collected, would become more difficult.  Franchise numbers at this level would require an extensive franchise database system and the expertise to manage it efficiently.

We at the Findley Group understand what is required to effectively manage franchise numbers of this magnitude and more.  We have invested hundreds of thousands to acquire and customize for our use, the same franchise database software that is used by Curves International to manage their 8000 plus franchisees. 

Listed are just a few of the main features our customized software provides:

Automated royalty management system with exception based workflow

Comprehensive financial (balances, bank accounts, etc.) and operational management (sales, purchasing, etc.) of franchisees

Configurable royalty billing scenarios (weekly vs. monthly, fixed vs. percentage based fees, etc.)

Electronic collection of royalty fees with rich auditing capabilities

Secured transaction history with complete analysis and reporting capabilities 

Equally important to having the technological tools with the capabilities to        accommodate franchisees in greater numbers, is having the expertise and      experience to implement the systems and processes we have developed to manage those franchisees.  Several individuals in our sales and accounting departments have years of first-hand experience in performing the above mentioned tasks for thousands of franchisees in the system at any given time.  We have learned over time that effectively managing this facet of the franchise business is vital to the success of the franchisor and we at the Findley Group are here to help every step of the way.

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